VICPOLY S.A. DE C.V., better known as DONGNAM, with registered address at CARRETERA ESTATAL SAN FRANCISCO – LEÓN KILÓMETRO 5.5 INTERIOR D, RANCHO GRANDE, SAN FRANCISCO DEL RINCÓN, GUANAJUATO, MEXICO, and website www.dongnamco.com, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:
For what purposes will we use your personal data?
We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:
- Response to messages from the contact form, Provision of any requested service
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Identification and contact details
How can you access, correct, or delete your personal data, or object to its use or withdraw your consent?
You have the right to know what personal data we hold about you, what we use it for, and the conditions of use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of your ARCO rights, you must send a request via email to contacto@dongnamco.com, which must contain:
- Full name of the holder.
- Address.
- Phone.
- Email used on this website.
- Copy of an official ID attached.
- Subject: “ARCO rights”
Description of the purpose of the letter, which may include, but is not limited to, the following: Revocation of consent to process your personal data; and/or Notification of misuse of your personal data; and/or Exercise of your ARCO rights, with a clear and precise description of the data to be accessed, rectified, canceled, or opposed. In the case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important to note that in the case of revocation of consent, we may not be able to comply with your request or terminate use immediately in all cases, as we may be required by law to continue processing your personal data. Likewise, you should consider that, for certain purposes, the revocation of your consent means that we will not be able to continue providing the service you requested, or that your relationship with us will be terminated.
How many days will it take us to respond to your request?
5 days
How will we communicate the response to your request?
To the same email address from which the request was sent.
The use of tracking technologies on our website
We inform you that we use cookies, web beacons, or other technologies on our website, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies is as follows:
Identifiers, usernames, and session passwords, User-reviewed advertising
These cookies, web beacons, and other technologies can be disabled. To learn how to do this, consult your browser's help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.
How can you find out about changes to this privacy notice?
This privacy notice may be modified, changed, or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons. We are committed to keeping this privacy notice up to date with any changes that may occur, and you can always check for updates on the website www.dongnamco.com.
Last update of this privacy notice: 02/28/2025
